Senior Linux Systems Administrator

Senior Linux Systems Administrator

Senior Linux Systems Administrator


Location
US- NJ, Jersey City


Req # 11993
Functional Area
Technical Operations


Preferred Experience
Senior Level


Preferred Education
Bachelors Degree








Position Summary
Citrix Online, the makers of GoToMeeting, is looking for a Senior Linux Systems Administrator who will contribute to the development of highly complex, real-time, mission-critical voice systems, running upon the largest application and infrastructure fleet serving the GoTo products. Citrix Online offers flex-hours and web-commuting. There are also excellent benefits, including 4 weeks PTO first year, on the job training and industry recognized certifications. Audio TechOps is a close-knit, collaborative team with highly skilled peers located in an office with Hudson River views near the Path station (commuter benefits provided)

Objective of Position
The Senior Linux Systems Administrator acts as a member of the Technical Operations team and is responsible for the design, implementation, maintenance and support of Linux-based Operating systems and multiple third-party software packages in complex systems supporting mission-critical services running on a global network serving hundreds of thousands of end users. The role works with other senior technical staff and management teams in architecting technical solutions as needed and both participates on and leads project teams; develops new procedures based on technical solutions; recommends and leads projects requiring complex technical decision making and provides input to delivery schedules; normally receives general instructions on new assignments; and has work reviewed by Operations Management team for the soundness of technical judgment and overall accuracy.

Principal Responsibilities
. Implements operational initiatives and projects of high complexity intended either to increase the efficiency and scalability of a rapidly growing infrastructure or that provide significant business value
. Supports both production and internal Linux environments
. Performs complex technical work requiring demonstrated experience in the application of standard techniques and procedures in carrying out tasks; utilizes extensive experience and knowledge to improve the existing processes and company operating procedures

Other Duties and Responsibilities
. Part of the team that responds to production alerts 24/7 involving multiple software system components, using background, experience and established procedures to resolve issues and restore services as quickly as possible
. Troubleshoots and develops solutions for OS level server and unforeseen software issues as they arise
. Creates and follows up on self-initiated and escalated third-party trouble tickets and enhancement requests as necessary
. Architects the development of technical solutions of moderate to high complexity to business requirements within assigned areas
. Evaluates software vendors and solutions with minimal supervision and develops appropriate configurations for robust, highly scalable production services underlying company products
. Develops complex supporting tools and technologies for use by other sub groups within Operations and across other departments and develops scripts (Shell, Perl, Python, etc.) and configures tool sets and third-party applications to automate support tasks
. Helps plan for the future of the infrastructure, sites and network
. Assists in training more junior members of team; typically takes the lead role in one or more complex initiatives or projectsQualifications and Requirements
Knowledge and Skills
. Master's degree or equivalent in computer science or related field is preferred
. 6 years of equivalent previous system administration experience with a minimum 4 years of experience deploying and managing Red Hat Linux or equivalent Linux Distribution, including performing server builds, migrations, upgrades and patching
. Ability to work under pressure, solve complex technical problems quickly (minutes or hours), automate processes and solutions using available tools and develop in-house tools where necessary
. Experience working in large, business-critical production support environments required; hands-on experience in technical infrastructure operations required
. Ability to write proposals or papers, act as a vendor liaison and make presentations to audiences of professional peers; proven ability to develop and document solutions, configurations, policies and procedures is required
. A strong demonstrated understanding of operating systems from an operational perspective; has assisted in the development of solutions requiring an understanding of run levels, load averages, paging and swapping, inter-process communications, devices and what device drivers do, and how to build and install them; a strong understanding of file system concepts (inode, clustering, logical partitions, SANs); and understanding of CPU, memory, disk and network subsystems.
. A solid understanding of networking/distributed computing environment concepts; an understanding of principles of routing and the design of consistent network-wide enterprise-class subsystems
. Experience using major commercial system monitoring environments is required
. Experience working with Storage Area Networks preferred

Competencies
. Teamwork: Collaborates with others toward shared goals, exhibits cooperativeness; participates in and supports effective conflict resolution; collaborates cross-functionally; builds and leads teams effectively; puts needs of organization over personal needs
. Communication: Listens, asks for and uses input; shares information appropriately and openly; is accessible and receptive to positive feedback, constructive criticism and both good and bad news; communicates technical issues within scope of assignments to management and peers
. Excellence Orientation: Strives to be the best that one can be and maximizes one's own potential in helping Citrix Online succeed; exhibits resilience, persistence, tenacity and a continuous mindset for improvement; is goal-oriented with very high standards for quality of work
. Accountability: Holds self accountable for keeping commitments and delivering the best possible performance; pays attention to detail, and gets involved and participates until resolution; assumes responsibility and follows up personally; accurately plans and executes work, project and time tracking
. Authenticity: Shows a genuine, accessible and caring personality that builds trust, mutual support and credibility; listens, exhibits humility and gauges approachability of others; maintains composure and is able to be respectful and straightforward with others; develops trusting relationships; is highly ethical with a commitment to deeply held values; takes full responsibility for self; respects the confidentiality of the information they acquire, maintain, and use in their job, and personally disengages from it
. Innovation: Participates in and supports an environment that is conducive to innovation and new ways of doing things; exhibits curiosity and open-mindedness; suggests new ideas in response to and anticipation of business needs
. Relays the Vision: Conveys a compelling vision of where the organization is going to others and models behavior consistent with the vision to show others how they can best help the organization achieve its goals; exhibits clarity and focus
. Inspires Others: Motivates others by demonstrating pride, enthusiasm and passion; celebrates success and gives credit to others; exhibits optimism and vigor